Noritz tankless water heater error codes

Japanese manufacturer of gas tankless water heaters with a long-standing US product line.

Pick your series below — Noritz code meanings are documented per series, because the same number can point to a different fault on a different generation.

Codes documented on more than one Noritz series

Pick a number to see what it means on each series side by side — useful when you know the code but not the generation.

Not sure which series you own? The model-number decoder matches the number on your rating label to the right table.

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All Noritz codes in one table

Code Series Error Verdict
10 EZ Series & NCC199CDV Combustion fault recorded in history Call a pro
11 EZ Series & NCC199CDV Ignition failure Call a pro
12 EZ Series & NCC199CDV Flame rod does not detect flame Call a pro
13 EZ Series & NCC199CDV External carbon monoxide alarm triggered Emergency — stop
15 EZ Series & NCC199CDV Abnormally high input temperature Call a pro
16 EZ Series & NCC199CDV Abnormally high output temperature Call a pro
20 EZ Series & NCC199CDV Heat exchanger high limit switch triggered Call a pro
21 EZ Series & NCC199CDV Burner chamber high limit switch triggered Call a pro
30 EZ Series & NCC199CDV Air thermistor fault Part replacement
31 EZ Series & NCC199CDV Cold water thermistor fault Part replacement
32 EZ Series & NCC199CDV Hot water thermistor fault Part replacement
33 EZ Series & NCC199CDV Heat exchanger outlet thermistor fault Part replacement
35 EZ Series & NCC199CDV Exhaust thermistor fault Call a pro
36 EZ Series & NCC199CDV Heat exchanger inlet thermistor fault Part replacement
61 EZ Series & NCC199CDV Fan motor fault Call a pro
65 EZ Series & NCC199CDV Main water servo fault Part replacement
66 EZ Series & NCC199CDV Bypass water servo fault Part replacement
70 EZ Series & NCC199CDV Circuit board fault Part replacement
71 EZ Series & NCC199CDV Gas valve drive circuit fault Call a pro
72 EZ Series & NCC199CDV Flame rod circuit fault Call a pro
73 EZ Series & NCC199CDV Circuit board setting fault Call a pro
76 EZ Series & NCC199CDV Multi-system communication error Part replacement
90 EZ Series & NCC199CDV Combustion fault, unit shuts off Call a pro
94 EZ Series & NCC199CDV Exhaust temperature too high Call a pro
760 EZ Series & NCC199CDV Remote controller communication fault Part replacement
C1 EZ Series & NCC199CDV Service reminder DIY fix
10 NCC199 & NRC111 Combustion fault, BTU drop Call a pro
11 NCC199 & NRC111 Ignition failure Call a pro
12 NCC199 & NRC111 Flame rod does not detect flame Call a pro
14 NCC199 & NRC111 Thermal fuse triggered Call a pro
16 NCC199 & NRC111 Abnormally high output temperature Call a pro
20 NCC199 & NRC111 High limit switch triggered Call a pro
29 NCC199 & NRC111 Neutralizer or water level electrode fault DIY fix
30 NCC199 & NRC111 Air inlet thermistor fault Part replacement
31 NCC199 & NRC111 Inlet thermistor fault Part replacement
32 NCC199 & NRC111 Outlet thermistor fault Part replacement
33 NCC199 & NRC111 Heat exchanger thermistor fault Part replacement
59 NCC199 & NRC111 Heat exchanger flow fault DIY fix
61 NCC199 & NRC111 Fan motor fault Call a pro
65 NCC199 & NRC111 Main flow control valve fault Part replacement
66 NCC199 & NRC111 Bypass flow control valve fault Part replacement
70 NCC199 & NRC111 Circuit board fault Part replacement
71 NCC199 & NRC111 Gas solenoid valve drive circuit fault Call a pro
72 NCC199 & NRC111 Flame rod circuit fault Call a pro
73 NCC199 & NRC111 Circuit board setting fault Call a pro
90 NCC199 & NRC111 Combustion fault Call a pro
92 NCC199 & NRC111 Neutralizer life cycle warning DIY fix
93 NCC199 & NRC111 Neutralizer life cycle has ended DIY fix
99 NCC199 & NRC111 Combustion fault, unit shuts off Call a pro
760 NCC199 & NRC111 Remote controller communication fault Part replacement
F76 NCC199 & NRC111 Multi-system communication error Part replacement
10 NR50, NR66 & NR71 Combustion fault, BTU drop Call a pro
11 NR50, NR66 & NR71 Ignition failure Call a pro
12 NR50, NR66 & NR71 Flame rod does not detect flame Call a pro
14 NR50, NR66 & NR71 Thermal fuse triggered Call a pro
16 NR50, NR66 & NR71 Abnormally high output temperature Call a pro
20 NR50, NR66 & NR71 High limit switch triggered Call a pro
31 NR50, NR66 & NR71 Inlet thermistor fault Part replacement
32 NR50, NR66 & NR71 Outlet thermistor fault Part replacement
59 NR50, NR66 & NR71 Heat exchanger flow fault DIY fix
61 NR50, NR66 & NR71 Fan motor fault Call a pro
70 NR50, NR66 & NR71 Circuit board fault Part replacement
71 NR50, NR66 & NR71 Gas solenoid valve drive circuit fault Call a pro
72 NR50, NR66 & NR71 Flame rod circuit fault Call a pro
73 NR50, NR66 & NR71 Circuit board setting fault Call a pro
90 NR50, NR66 & NR71 Combustion fault Call a pro
99 NR50, NR66 & NR71 Combustion fault, unit shuts off Call a pro
760 NR50, NR66 & NR71 Remote controller communication fault Part replacement
10 NR98 & NR111 Combustion fault, BTU drop Call a pro
11 NR98 & NR111 Ignition failure Call a pro
12 NR98 & NR111 Flame rod does not detect flame Call a pro
14 NR98 & NR111 Thermal fuse triggered Call a pro
16 NR98 & NR111 Abnormally high output temperature Call a pro
20 NR98 & NR111 High limit switch triggered Call a pro
21 NR98 & NR111 Pressure switch triggered Call a pro
30 NR98 & NR111 Air inlet thermistor fault Part replacement
31 NR98 & NR111 Inlet thermistor fault Part replacement
32 NR98 & NR111 Outlet thermistor fault Part replacement
33 NR98 & NR111 Heat exchanger thermistor fault Part replacement
41 NR98 & NR111 Flow sensor fault Part replacement
56 NR98 & NR111 Multi-system CCP valve fault Part replacement
59 NR98 & NR111 Heat exchanger flow fault DIY fix
61 NR98 & NR111 Fan motor fault Call a pro
65 NR98 & NR111 Main flow control valve fault Part replacement
66 NR98 & NR111 Bypass flow control valve fault Part replacement
70 NR98 & NR111 Circuit board fault Part replacement
71 NR98 & NR111 Gas solenoid valve drive circuit fault Call a pro
72 NR98 & NR111 Flame rod circuit fault Call a pro
73 NR98 & NR111 Circuit board setting fault Call a pro
90 NR98 & NR111 Combustion fault Call a pro
99 NR98 & NR111 Combustion fault, unit shuts off Call a pro
760 NR98 & NR111 Remote controller communication fault Part replacement
F76 NR98 & NR111 Multi-system communication error Part replacement
11 NRC Series Ignition failure Call a pro
12 NRC Series Flame rod does not detect flame Call a pro
14 NRC Series Thermal fuse triggered Call a pro
16 NRC Series Abnormally high output temperature Call a pro
20 NRC Series High limit switch triggered Call a pro
29 NRC Series Condensate container clogged DIY fix
30 NRC Series Air thermistor fault Part replacement
31 NRC Series Cold water thermistor fault Part replacement
32 NRC Series Hot water thermistor fault Part replacement
33 NRC Series Heat exchanger thermistor fault Part replacement
35 NRC Series Exhaust thermistor fault Call a pro
51 NRC Series Gas solenoid valve failure Call a pro
61 NRC Series Fan motor fault Call a pro
70 NRC Series Circuit board fault Part replacement
71 NRC Series Gas solenoid valve drive circuit fault Call a pro
72 NRC Series Flame rod circuit fault Call a pro
73 NRC Series Circuit board setting fault Call a pro
76 NRC Series Display window communication fault Part replacement
90 NRC Series Air flow or combustion fault Call a pro
91 NRC Series Improper gas type Call a pro
94 NRC Series Exhaust temperature too high Call a pro
99 NRC Series Combustion fault, unit locked Call a pro
760 NRC Series Remote controller communication fault Part replacement
C1 NRC Series Scale build-up in the heat exchanger DIY fix
CF NRC Series Scale lockout Call a pro
Er11 NRCP Ignition failure Call a pro
Er12 NRCP Flame loss Call a pro
Er16 NRCP Overheating DIY fix
Er20 NRCP Water high limit switch fault DIY fix
Er29 NRCP Air pressure switch fault Call a pro
Er31 NRCP Cold water thermistor open or short Part replacement
Er32 NRCP Hot water thermistor open or short Part replacement
Er33 NRCP Heat exchanger thermistor open or short Part replacement
Er35 NRCP Exhaust thermistor open or short Call a pro
Er38 NRCP Circuit board memory error Part replacement
Er39 NRCP Flame detected after the gas valve closed Call a pro
Er40 NRCP Gas leakage Emergency — stop
Er41 NRCP Fan speed fault or exhaust blockage Call a pro
Er43 NRCP Burner high limit switch fault Call a pro
Er44 NRCP Possible pump failure Part replacement
Er45 NRCP Water leak detected Call a pro
Er46 NRCP Low recirculation flow DIY fix
Er60 NRCP Hot water temperature abnormality Call a pro
Er61 NRCP Fan RPM sensor fault Call a pro
Er65 NRCP Water control valve fault Part replacement
Er66 NRCP Water mixing valve fault Part replacement
Er67 NRCP Gas modulation assembly fault Call a pro
Er70 NRCP Circuit board fault Part replacement
Er72 NRCP Flame detected before the gas valve opens Call a pro
Er73 NRCP DIP switch setting fault Call a pro
Er76 NRCP Control panel communication error Part replacement
Er78 NRCP Quick Connect communication error Part replacement
Er94 NRCP Exhaust overheating Call a pro
Er11 NRCP Eco TOUGH Ignition failure Call a pro
Er12 NRCP Eco TOUGH Flame loss Call a pro
Er16 NRCP Eco TOUGH Overheating DIY fix
Er20 NRCP Eco TOUGH High limit switch fault DIY fix
Er29 NRCP Eco TOUGH Air pressure switch fault Call a pro
Er31 NRCP Eco TOUGH Cold water thermistor open or short Part replacement
Er32 NRCP Eco TOUGH Hot water thermistor open or short Part replacement
Er33 NRCP Eco TOUGH Heat exchanger thermistor open or short Part replacement
Er35 NRCP Eco TOUGH Exhaust thermistor open or short Call a pro
Er38 NRCP Eco TOUGH Circuit board memory error Part replacement
Er39 NRCP Eco TOUGH False flame detection Call a pro
Er40 NRCP Eco TOUGH Gas leakage Emergency — stop
Er41 NRCP Eco TOUGH Fan speed error Call a pro
Er42 NRCP Eco TOUGH Loose jumper Part replacement
Er43 NRCP Eco TOUGH Burner high limit switch fault Call a pro
Er44 NRCP Eco TOUGH Recirculation abnormality DIY fix
Er45 NRCP Eco TOUGH Water leak detected Call a pro
Er60 NRCP Eco TOUGH Hot water temperature abnormality Call a pro
Er61 NRCP Eco TOUGH Fan RPM sensor fault Call a pro
Er65 NRCP Eco TOUGH Water adjustment valve fault Part replacement
Er66 NRCP Eco TOUGH Mixing valve fault Part replacement
Er67 NRCP Eco TOUGH Gas modulation assembly fault Call a pro
Er70 NRCP Eco TOUGH Circuit board processor error Part replacement
Er72 NRCP Eco TOUGH Flame detected before ignition Call a pro
Er73 NRCP Eco TOUGH DIP switch setting fault Call a pro
Er76 NRCP Eco TOUGH Display panel communication error Part replacement
Er78 NRCP Eco TOUGH Quick Connect communication error Part replacement
Er94 NRCP Eco TOUGH Exhaust overheating Call a pro

Each code links to a full page: what the manual says for that exact series, the likely fix, and what it should cost.