Noritz EZ Series & NCC199CDV error codes

These share a service manual with the NRC663-FSV and they do not share its code table — Noritz prints two separate tables in the same document, and reading the wrong one gives the wrong answer. This is the table with two high limit switches instead of one (code 20 on the heat exchanger, code 21 in the burner chamber), two heat exchanger thermistors instead of one (inlet 36 and outlet 33), and the two water servos, 65 and 66. It is also the only table on this site with **code 13: an external carbon monoxide alarm wired to the appliance has gone off.** That is not a diagnostic code in the ordinary sense and the page for it says so. Codes here appear with an "F" in front when they come from the secondary unit of a Quick Connect multi-system — F32 is a code 32 on the other heater, not a different fault.

Models covered: EZ98DV (EZTR50), EZ111DV (EZTR75), NCC199CDV, GQ-C2859WX-FF US, GQ-C3259WX-FF US, GQ-C3259WZ-FF US

Not your models? Check the model-number decoder before you read the table below — the code numbers repeat across series and the meanings do not.

Code Error Verdict
10 Combustion fault recorded in history Call a pro
11 Ignition failure Call a pro
12 Flame rod does not detect flame Call a pro
13 External carbon monoxide alarm triggered Emergency — stop
15 Abnormally high input temperature Call a pro
16 Abnormally high output temperature Call a pro
20 Heat exchanger high limit switch triggered Call a pro
21 Burner chamber high limit switch triggered Call a pro
30 Air thermistor fault Part replacement
31 Cold water thermistor fault Part replacement
32 Hot water thermistor fault Part replacement
33 Heat exchanger outlet thermistor fault Part replacement
35 Exhaust thermistor fault Call a pro
36 Heat exchanger inlet thermistor fault Part replacement
61 Fan motor fault Call a pro
65 Main water servo fault Part replacement
66 Bypass water servo fault Part replacement
70 Circuit board fault Part replacement
71 Gas valve drive circuit fault Call a pro
72 Flame rod circuit fault Call a pro
73 Circuit board setting fault Call a pro
76 Multi-system communication error Part replacement
90 Combustion fault, unit shuts off Call a pro
94 Exhaust temperature too high Call a pro
760 Remote controller communication fault Part replacement
C1 Service reminder DIY fix
Advertisement

Every entry above is transcribed from the manufacturer's diagnostic documentation for this exact series, with the source cited on each code page.

Other Noritz series

Different series, different code table — if your unit isn't a EZ Series & NCC199CDV, check yours: