Noritz NCC199 & NRC111 Code 14
Thermal fuse triggered. The overheat prevention device — a thermal fuse — has opened. Noritz checks the fuse for melting or damage and its connection. A thermal fuse is a one-shot part: it does not reset, and it opened because something made the appliance hot enough to need it.
Also displayed as: F14
Call a proThe verdict
Call a licensed plumber
Fitting a new fuse without finding what overheated the unit just re-arms the same fault. On this series the usual routes are a scaled heat exchanger — which has its own code, 59 — and restricted air flow.
Typical cost: $200–$1,200
US estimate for parts and labor. Prices vary by region and by who does the work — see how we estimate costs.
What the manual says
The meaning above is transcribed from the manufacturer's diagnostic documentation for the NCC199 & NRC111 — not averaged across the brand.
Source: Noritz Service Manual — NR50 / NR66 / NR71 / NR98 / NCC199 / NRC111 / NR111 / NC380 (Rev. July 2011) (p. 55), read Sep 2026 — the manufacturer's own documentation for this exact series.
What you can safely check
Before anything else: if you smell gas, stop here, leave, and call your gas utility.
- Check nothing has been stacked against the heater or its vent terminal.
- Note when the unit was last flushed.
- Leave the unit off and call a licensed professional. Do not fit a fuse and carry on.
Code 14 on other Noritz series
The same code number can mean something different on another series — make sure you're reading the page for your exact unit: