Navien tankless water heater error codes

Navien's NPE line is one of the most widely installed condensing tankless ranges in the US. Its codes are numbered E003 through E788 — a different scheme from every other brand here — and the table grew between generations: the current NPE-2 units report faults the original NPE has no code for at all, including using the wrong gas and a vent pipe that was never seated properly.

Pick your series below — Navien code meanings are documented per series, because the same number can point to a different fault on a different generation.

Codes documented on more than one Navien series

Pick a number to see what it means on each series side by side — useful when you know the code but not the generation.

Not sure which series you own? The model-number decoder matches the number on your rating label to the right table.

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All Navien codes in one table

Code Series Error Verdict
E003 NPE-2 Ignition failure Call a pro
E004 NPE-2 False flame detection Call a pro
E012 NPE-2 Flame loss Call a pro
E016 NPE-2 Overheating of heat exchanger Call a pro
E030 NPE-2 Exhaust overheating Call a pro
E031 NPE-2 Overheating of burner Call a pro
E046 NPE-2 Limit control fault Call a pro
E047 NPE-2 Exhaust thermostat: open or short circuit Call a pro
E060 NPE-2 Dual venturi fault Call a pro
E109 NPE-2 Fan motor fault Call a pro
E110 NPE-2 Abnormal air pressure Call a pro
E407 NPE-2 Hot water outlet thermistor: open or short circuit Part replacement
E421 NPE-2 Cold water inlet thermistor 1: open or short circuit Part replacement
E432 NPE-2 Cold water inlet thermistor 2: open or short circuit Part replacement
E434 NPE-2 Water adjustment valve fault Part replacement
E438 NPE-2 Circulation pump fault Part replacement
E439 NPE-2 Flow sensor fault Part replacement
E441 NPE-2 Hot water inlet thermistor 2: open or short circuit Part replacement
E445 NPE-2 Bypass mixing valve fault Part replacement
E515 NPE-2 PCB fault Call a pro
E517 NPE-2 DIP switch setting fault Call a pro
E593 NPE-2 Front panel key fault Part replacement
E594 NPE-2 EEPROM fault Call a pro
E615 NPE-2 Input and memory fault Call a pro
E736 NPE-2 Cascade communication fault Call a pro
E740 NPE-2 Outdoor temperature sensor fault Part replacement
E760 NPE-2 Flushing / service alarm DIY fix
E762 NPE-2 Vent pipe not properly inserted Call a pro
E773 NPE-2 Using the wrong gas Call a pro
E782 NPE-2 Main panel communication fault Call a pro
E785 NPE-2 Flow switch or flow sensor fault Part replacement
E788 NPE-2 Gas type setting does not match the panel Call a pro
E003 NPE-A / NPE-S Ignition failure Call a pro
E004 NPE-A / NPE-S False flame detection Call a pro
E012 NPE-A / NPE-S Flame loss Call a pro
E016 NPE-A / NPE-S Overheating of heat exchanger Call a pro
E030 NPE-A / NPE-S Exhaust overheating Call a pro
E046 NPE-A / NPE-S Limit control fault Call a pro
E047 NPE-A / NPE-S Exhaust thermostat fault Call a pro
E060 NPE-A / NPE-S Dual venturi fault Call a pro
E109 NPE-A / NPE-S Fan motor fault Call a pro
E110 NPE-A / NPE-S Abnormal air pressure Call a pro
E407 NPE-A / NPE-S Hot water outlet thermistor: open or short circuit Part replacement
E421 NPE-A / NPE-S Cold water inlet thermistor 1: open or short circuit Part replacement
E432 NPE-A / NPE-S Cold water inlet thermistor 2: open or short circuit Part replacement
E434 NPE-A / NPE-S Water adjustment valve fault Part replacement
E438 NPE-A / NPE-S Circulation pump fault Part replacement
E439 NPE-A / NPE-S Flow sensor fault Part replacement
E441 NPE-A / NPE-S Hot water inlet thermistor 2: open or short circuit Part replacement
E445 NPE-A / NPE-S Bypass mixing valve fault Part replacement
E515 NPE-A / NPE-S PCB fault Call a pro
E517 NPE-A / NPE-S DIP switch setting fault Call a pro
E593 NPE-A / NPE-S Front panel key fault Part replacement
E615 NPE-A / NPE-S Input and memory fault Call a pro
E736 NPE-A / NPE-S Cascade communication fault Call a pro
E740 NPE-A / NPE-S Outdoor temperature sensor fault Part replacement
E760 NPE-A / NPE-S Flushing / service alarm DIY fix
E782 NPE-A / NPE-S Main panel communication fault Call a pro
E785 NPE-A / NPE-S Flow switch or flow sensor fault Part replacement

Each code links to a full page: what the manual says for that exact series, the likely fix, and what it should cost.