Navien NPE-2 error codes

The current NPE generation. A2 models add a built-in recirculation pump, a recirculation inlet filter and a pump drain plug that the S2 models do not have — which is why several codes here say "in case of installed AHU" or name a pump your unit may not own. Its code table is longer than the original NPE's: E031, E594, E762, E773 and E788 exist only on this generation, and two of those — wrong gas type, and a vent pipe that was never fully seated — are faults the older units simply never told anyone about.

Models covered: NPE-180A2, NPE-210A2, NPE-240A2, NPE-180S2, NPE-210S2, NPE-240S2

Not your models? Check the model-number decoder before you read the table below — the code numbers repeat across series and the meanings do not.

Code Error Verdict
E003 Ignition failure Call a pro
E004 False flame detection Call a pro
E012 Flame loss Call a pro
E016 Overheating of heat exchanger Call a pro
E030 Exhaust overheating Call a pro
E031 Overheating of burner Call a pro
E046 Limit control fault Call a pro
E047 Exhaust thermostat: open or short circuit Call a pro
E060 Dual venturi fault Call a pro
E109 Fan motor fault Call a pro
E110 Abnormal air pressure Call a pro
E407 Hot water outlet thermistor: open or short circuit Part replacement
E421 Cold water inlet thermistor 1: open or short circuit Part replacement
E432 Cold water inlet thermistor 2: open or short circuit Part replacement
E434 Water adjustment valve fault Part replacement
E438 Circulation pump fault Part replacement
E439 Flow sensor fault Part replacement
E441 Hot water inlet thermistor 2: open or short circuit Part replacement
E445 Bypass mixing valve fault Part replacement
E515 PCB fault Call a pro
E517 DIP switch setting fault Call a pro
E593 Front panel key fault Part replacement
E594 EEPROM fault Call a pro
E615 Input and memory fault Call a pro
E736 Cascade communication fault Call a pro
E740 Outdoor temperature sensor fault Part replacement
E760 Flushing / service alarm DIY fix
E762 Vent pipe not properly inserted Call a pro
E773 Using the wrong gas Call a pro
E782 Main panel communication fault Call a pro
E785 Flow switch or flow sensor fault Part replacement
E788 Gas type setting does not match the panel Call a pro
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Every entry above is transcribed from the manufacturer's diagnostic documentation for this exact series, with the source cited on each code page.

Other Navien series

Different series, different code table — if your unit isn't a NPE-2, check yours: