Navien NPE-A / NPE-S Code E593

Front panel key fault. A fault in the front panel keypad — a button reading as stuck or the panel not responding correctly. The unit is reporting its own controls, not the water side.

Part replacement

The verdict

Replace a part

A control panel fault. Not urgent in the way a combustion code is, but it will keep the unit from being set properly.

Typical cost: $150–$500

US estimate for parts and labor. Prices vary by region and by who does the work — see how we estimate costs.

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What the manual says

The meaning above is transcribed from the manufacturer's diagnostic documentation for the NPE-A / NPE-S — not averaged across the brand.

Source: Navien NPE Operation Manual (NPE-A / NPE-S) (p. 16), read Aug 2026 — the manufacturer's own documentation for this exact series.

What you can safely check

  1. Check for anything pressing against the panel, and for water or condensation on it.
  2. Book a service call.
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Code E593 on other Navien series

The same code number can mean something different on another series — make sure you're reading the page for your exact unit:

Compare Navien code E593 across all 2 series →

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